Adjustments
Where Condition May be Unknown
Working Environment
Noise Sensitivity
Do you have any issues with noise sensitivity (this could apply to any condition which involves the brain, including fibro and hearing loss/tinnitus as well as neurodiversity). Will ear defenders help with that or any other support, i.e working in a quieter area
Explore what coping strategies are already used by the employee
Provide a quiet space to work or access to noise-cancelling headphones or white-noise headphones
Offer more frequent, shorter breaks
Organise work around medication if applicable
Changing the layout of a work area
Adjusting the layout of a meeting room and using good lighting to help the person with hearing loss see everybody clearly - this is important for lipreading
Position an employee with hearing loss in a work area that has good acoustics and where they can see the rest of the room
Using the phone by providing appropriate equipment
Physical environment - create a good listening environment
Meetings and training sessions - speak one at a time
Recruitment and interviews - arrange communication support
Changing the times when events happen
Changing the places where services are to be delivered
Arranging for an advocate to support you
Allowing more time for a face-to-face interview
Offering clear written information
Temperature
Do you have issues with temperature sensitivity (could apply to menopause, fibro, MS loads of conditions) - review current uniform, heater, fans, cool rooms
Explore what coping strategies are already used by the employee
Offer more frequent, shorter breaks
Organise work around medication if applicable
Changing the layout of a work area
Light Sensitivity
Explore what coping strategies are already used by the employee
Changing the lighting above someone’s desk or workstation
Offer more frequent, shorter breaks
Organise work around medication if applicable
Changing the layout of a work area
Changing the working environment (altering lighting levels)
Change how items and spaces are organised
Spacial
Do you have any issues with physical touch - again applies to lots of conditions so things like shaking hands with someone etc is a no go. This is more of making others aware and how we do this to ensure people are not touched.
Are you able to work in an open plan area (relates to noise and distraction) - this applies to many conditions.
Explore what coping strategies are already used by the employee
Organise work around medication if applicable
Changing the layout of a work area
Time Management/Prioritisation and Planning
Explore what coping strategies are already used by the employee
Offer more frequent, shorter breaks
Organise work around medication if applicable
Allow extra time for meeting or presentation preparation
Enable note-taking or record meetings
Offer support in planning tasks
Give support in breaking long assignments up into shorter tasks
Assistance with detailed paperwork
Providing information in a preferred way, notes, visual, etc
Memory
Explore what coping strategies are already used by the employee
Offer more frequent, shorter breaks
Organise work around medication if applicable
Enable note-taking or record meetings
Offer support in planning tasks
Give support in breaking long assignments up into shorter tasks
Assistance with detailed paperwork
Providing information in a preferred way, notes, visual, etc
Reading and Writing
Explore what coping strategies are already used by the employee
Organise work around medication if applicable
Allow extra time for meeting or presentation preparation
Offer support in planning tasks
Give support in breaking long assignments up into shorter tasks
Assistance with detailed paperwork
Providing information in a preferred way, notes, visual, etc
Where Condition May be known
ADHD
Symptoms are unique to the individual, but can include one of, or a combination of many symptoms, including:
Impulsiveness
Disorganisation and problems prioritising
Poor time management skills
Problems focusing on a task
Trouble multitasking
Excessive activity or restlessness
Poor planning
Low frustration tolerance
General Adjustments
Explore what coping strategies are already used by the employee
Provide a quiet space to work or access to noise-cancelling headphones or white-noise headphones
Changing the lighting above someone’s desk or workstation
Offer more frequent, shorter breaks
Organise work around medication if applicable
Allow extra time for meeting or presentation preparation
Enable note-taking or record meetings
Offer support in planning tasks
Give support in breaking long assignments up into shorter tasks
Assistance with detailed paperwork
General Software/Hardware Adjustments
Noise-cancelling headphones
Autism
Symptoms are unique to the individual, but can include one of, or a combination of many symptoms, including:
Finding it hard to understand what others are thinking or feeling
Getting very anxious about social situations
Finding it hard to make friends or preferring to be on your own
Seeming blunt, rude or not interested in others without meaning to
Finding it hard to say how you feel
General Adjustments
Explore what coping strategies are already used by the employee
Use of a quiet, secluded part of the workplace
Changing the lighting above someone's desk or workstation.
Changing the layout of a work area
General Software/Hardware Adjustments
Noise-cancelling headphones
A screen filter for a laptop or desktop PC monitor
Time management apps
Project management apps
Instant messaging and text-to-speech apps
Noise-cancelling headphones
Dyslexia
Symptoms are unique to the individual, but can include one of, or a combination of many symptoms, including:
Confusing visually similar words such as cat and cot
Spelling erratically
Find it hard to scan or skim text
Read/write slowly
Need to re-read paragraphs to understand them
Find it hard to listen and maintain focus
Find it hard to concentrate if there are distractions
General Adjustments
Explore what coping strategies are already used by the employee
Give verbal rather than written instructions/clarify or simplify written directions
Highlight salient points in documents
Provide information on pastel coloured paper
Allow plenty of time for tasks which require reading
Present a small amount of work at a time
Block out extraneous stimuli
Highlight essential information
Provide additional practice activities
Provide a glossary in content areas
General Software/Hardware Adjustments
Supply screen reading software and scanner
Provide a Reading Pen for unfamiliar words
Screen magnifier
Coloured overlays
Noise-cancelling headphones
Dyspraxia
Symptoms are unique to the individual, but can include one of, or a combination of many symptoms, including:
Abnormal posture
Balance and movement issues, or gait abnormalities
Poor hand-eye coordination
Fatigue
Trouble learning new skills
Organisation and planning problems
Difficulty writing or using a keyboard
General Adjustments
Explore what coping strategies are already used by the employee
Visual demonstrations alongside verbal instructions
Arrange for employees to come in early or to stay late, to reduce distraction
Have a partition around their desk, own room or allow them to wear earphones to reduce distractions
Explore what coping strategies are already used by the employee
Job coaching could be considered when an individual starts a new job or experiences a job change
Avoid giving complex multiple instructions and check they are understood
Regular breaks to allow the concentration of effort to be targeted correctly
A mentor or buddy may be helpful
General Software/Hardware Adjustments
Noise-cancelling headphones
Dyscalculia
Symptoms are unique to the individual, but can include one of, or a combination of many symptoms, including:
Difficulty counting backwards
A high level of mathematics anxiety
Weak mental arithmetic skills
Trouble handling money or finances
Difficulty understanding graphs or charts
Poor time management
Struggling to use Excel/Google Sheets
General Adjustments
Explore what coping strategies are already used by the employee
Provide a calculator – If the employee is required to multiply, add or subtract as part of their role and struggles to do this in their head then you can provide them with a calculator to support the employee with this
When presenting numerical data, keep the message clear and remove unnecessary figures from the document
Use visual charts and diagrams to interpret the data such as pie charts, bar graphs etc
Explain what the numbers that you have communicated mean for the department/ organisation
Avoid asking for the employee to record important figures in meetings there and then – ask the employee to provide the feedback from the meeting in written format so that any errors can be rectified.
Encourage individuals to take ‘rough paper’ into meetings to note down any numbers or maths problems
Display a clear table with conversions of measures/formulas which are relevant to the role, which is easily accessible for the employee
Provide time management tools
General Software/Hardware Adjustments
Noise-cancelling headphones
Hearing Loss
Symptoms are unique to the individual, but can include one of, or a combination of many symptoms, including:
Difficulty hearing other people clearly and misunderstanding what they say, especially in noisy places
Asking people to repeat themselves
Listening to music or watching TV with the volume higher than other people need
Difficulty hearing on the phone
Finding it hard to keep up with a conversation
General Adjustments
Adjusting the layout of a meeting room and using good lighting to help the person with hearing loss see everybody clearly - this is important for lipreading
Position an employee with hearing loss in a work area that has good acoustics and where they can see the rest of the room
Using the phone by providing appropriate equipment
Physical environment - create a good listening environment
Meetings and training sessions - speak one at a time
Recruitment and interviews - arrange communication support
Changing the times when events happen
Changing the places where services are to be delivered
Arranging for an advocate to support you
Allowing more time for a face-to-face interview
Offering clear written information
General Software/Hardware Adjustments
Noise-cancelling headphones
Sight Loss
Symptoms are unique to the individual, but can include one of, or a combination of many symptoms, including:
Inability to distinguish certain shades of colour
Loss of side vision
Objects appear crooked or distorted
Poor night vision
Progressive expansion of shadow or curtain over visual field
Seeing nonexistent things, or hallucinating
Sensitivity to light
Shimmering spots or stars
General Adjustments
Changing the working environment (altering lighting levels)
Change how items and spaces are organised
General Software/Hardware Adjustments
Providing equipment (such as a video magnifier, screen magnification, a screen reader)
Noise-cancelling headphones
Providing software (such as ZoomText/JAWS/Supernova)
The mouse pointer -On Windows and Mac OS X, it is possible to change the colour and size of the mouse pointer (arrow) and the shape of the mouse pointer. A wider range of sizes and colours and high-visibility effects can be achieved with specialist software, but increasing the size is free and built in.
Microsoft Office features - The Microsoft Office suite of programmes has inbuilt features that may help aid visibility. You can increase the size of the buttons in the toolbars and, in Word, you can make the document window white text on a blue background regardless of Windows’ colour scheme.
Built-in magnification and screen-reading - Windows and Mac OS X have built in magnification and screen-reading capabilities. In Windows they are called “Windows magnifier” and “narrator”. In Mac OS X, they are “Zoom” and “VoiceOver”. Activating these features enables text to be enlarged very considerably, meaning you do not see the whole screen at any time. The view-window follows as you move the mouse or the text cursor as you type, or have text or controls spoken out.
Finding the text cursor - Many people find it difficult to locate the blinking vertical bar that indicates where you are typing. You can increase the size and change the appearance of the cursor in Windows XP and above, although its size only increases in MS Word and a few other programmes. A program called Mouse&Caret Buddy can help you find your mouse cursor and text caret by showing pictures next to them.
Configuring your web browser - All new computers come with internet browsing software already installed. Many websites are visually complex and confusing, with multiple columns and text in a strange combination of colours. All of the most common browsers can force the text to be of the size and colour that you prefer, and the background and foreground colours of the page can be whatever combination you wish.